Ion Equity


SouthWestern is the leading business process outsourcing provider in Ireland. It provides finance, administrative and customer relationship services to a variety of Irish government agencies and leading private sector companies. It also serves customers in the UK and Poland.

The business employs 600 staff, including 460 in Clonakilty, Co Cork and 140 in Lodz, Poland.  It launched its Polish office in September 2007, which is seamlessly integrated with SouthWestern operations in Clonakilty and services Irish, UK and Polish private sector customers. 

Ion Equity acquired SouthWestern in December 2006 as part of its €200m acquisition of the SWS Group.  The business was separated from its sister companies shortly after acquisition, to allow it focus on its high-value outsourcing strategy.  Since acquisition, SouthWestern has doubled in size and profitability, secured many new key customers and opened its strategically important Polish operation. 

In December 2009 Ion Equity led a €45m investment in SouthWestern’s parent company, Oak Acquisitions, to strengthen its balance sheet and fuel growth in the outsourcing business.